Contact Support

We provide technical support for all products with a valid warranty.
  • Are you having issues related to SMART Notebook 23?
    The latest version 23.1 includes several improvements and important bug fixes, so make sure you're up-to-date with the latest software. If you're looking for a feature that seems to be missing, such as extend page or dual-page display, check out the troubleshooting section of the Notebook 23 support page.
    Learn more

Call us

00 800 4563 2100

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French
Mon–Fri 8 am – 6:30 pm CET

+61 1800 861 129

Hours of operation and languages currently supported:

English
Mon–Fri 8 am – 5 pm AEDT

+43 800 281003

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
German
Mon–Fri 8 am – 6:30 pm CET

+32 800 79 830

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

Toll free 1 888 42SMART (1 888 427 6278)

Hours of operation and languages currently supported:

English, French
Mon–Fri 6 am – 6 pm MT

400-842-7008

Hours of operation and languages currently supported:

English
Mon–Fri 8 am – 3 pm China Standard Time (CST)

+420 800 290 300

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French
Mon–Fri 8 am – 6:30 pm CET

+45 80 25 35 55

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
German
Mon–Fri 8 am – 6:30 pm CET

+1 866 518 6791

Hours of operation and languages currently supported:

English, French
Mon–Fri 8 am – 5 pm MT

00 800 4563 2100

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

+358 800 912909

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

+33 800 91 59 90

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French
Mon–Fri 8 am – 6:30 pm CET

+49 800 5052841

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
German
Mon–Fri 8 am – 6:30 pm CET

+30 80016122030774

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French
Mon–Fri 8 am – 6:30 pm CET

+852 3008 3204

Hours of operation and languages currently supported:

English
Mon–Fri 8 am – 3 pm China Standard Time (CST)

00 800 4563 2100

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

800 9944

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

+353 1800 904 820

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT

+39 800 136 500

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
Italian
Mon–Fri10 am – 6 pm CET
French, German
Mon–Fri 8 am – 6:30 pm CET

+81 800-123 6717

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

371 67 815 111

BBT (Baltijas Biroju Tehnologijas SIA)
Mukusalas iela 41b
Riga, Latvia, 1004

880031263

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

00 800 4563 2100

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French
Mon–Fri 8 am – 6:30 pm CET

+31 800 0228168

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

+64 800 449 585

Hours of operation and languages currently supported:

English
Mon–Fri 8 am – 5 pm AEDT

+47 800 69 360

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

+48 8001124979

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French
Mon–Fri 8 am – 6:30 pm CET

+351 800 786 003

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm CET

8 Pause 10 800 4563 2100

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm CET

French, German
Mon–Fri 7 am – 5:30 pm CET

SMART Customer Support provided by official distributor in Russia:

Сервисное обслуживание и поддержка клиентов SMART от дистрибутора SMART в России:

Hours of operation and languages currently supported:

Russian
Mon–Fri 7am–4pm CET
*поддержка доступна на русском языке с 09:00–18:00 по московскому времени

Visit Website

00 800 4563 2100

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

00 800 4563 2100

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT

+34 900 833 959

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET
Italian
Mon–Fri 10 am – 6:00 pm CET

+46 20 012 09 67

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

+41 800 838 140

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

00-80-112-7929

Hours of operation and languages currently supported:

English
Mon–Fri 8 am – 3 pm China Standard Time (CST)

00 800 4563 2100

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

00 800 14 204 7885

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT
French, German
Mon–Fri 8 am – 6:30 pm CET

800-018-0197

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT

+44 800 029 3302

Hours of operation and languages currently supported:

English
Mon–Fri 7 am – 8 pm GMT

Toll free 1 888 42SMART (1 888 427 6278)

Hours of operation and languages currently supported:

English
Mon–Fri 6 am – 6 pm MT

Online Resources

Before you contact us, check for a solution in:

Product Support

Knowledge Base

Check your warranty status

Email us

Oops! An error occurred when trying to submit your form. Please try again.

Thanks! Your support request has been received.

A confirmation email has been sent to {{data.email}}.

Your support ticket number is {{data.newCaseId}}.

You can cite this number in all related communications with SMART Support.

If you don't see a response from SMART within 24 hours, please double check any spam/quarantine folders in your email inbox, and consider whitelisting “cases@smarttech.com”.

Company Shipping Details

0 / 5000
Where can I find my serial number?
Attachments (Valgfrit)
Attach files, photos, or screenshots. 21MB per file, 10 files maximum
Browse Files
  • {{file.name}} 

Can we use this address in the case shipping a return or replacement is required?
* If any additional shipping details are needed, please include them the description of your request

{{data.firstName}} {{data.lastName}}
{{data.organization}}
{{data.address}}
{{data.city}}, {{data.country.Name}}
{{data.postalCode}}
Back to form

By clicking Submit you are confirming that you are not a minor and you consent to having your information stored, processed and accessed in the United States and Canada for the purpose of responding to your request.