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Warranty coverage by product

All SMART products come with a standard warranty that has a coverage period ranging from one to three years. You can also purchase an extended warranty on select SMART products to increase coverage to five years.  For enterprise products, you can purchase an advanced support service plan.

Note that extended warranties must be purchased within 90 days of the product purchase.


* All additional extended warranty terms are the same as original warranty coverage. 


SMART kapp boards
Limited equipment warranty Extended warranty –
available for purchase *

SMART kapp boards
(SMART kapp42/SMART kapp84)

One year (North America, UK, ROW)
View the warranty.

Two years (EMEA)
View the warranty.

One OR two years 

ENTERPRISE PRODUCTS
Limited equipment warranty Enterprise Service Plan –
available for purchase

SMART kapp iQ
(SMART kapp 55/65/75))

Two years
View the warranty

Service plans available click here
for more details on options

SMART kapp iQ-Pro
(SMART kapp 55/65/75))

Three years
View the warranty

Service plans available click here 
for more details on options

SBID8084i-G4 interactive flat
panel and SBID8000i-G5 series interactive
flat panels with SMART Meeting Pro

Three years
View the warranty

Service plans available click here 
for more details on options

SRS-Skype (Lync) configuration

Two years
View the warranty

Service plans available click here 
for more details on options

SBID8070i-G4 interactive flat panels

Two years
Refer to the original warranty document
that was included with the product.

 

SMART Podium 500 series

Two years
Refer to the original warranty document
that was included with the product.

Three- year extended warranty
available for purchase

EDUCATION PRODUCTS
Limited equipment warranty Extended warranty –
available for purchase *

SPNL6000 and SPNL4000 series interactive flat panels and
E70 interactive flat panel

 

Two years, advanced replacement
Two-way shipping (NA and ROW)
Review the warranty

One OR three years

SBM600 series interactive whiteboards

Two years, advanced replacement
Two-way shipping
View the warranty

One OR three years

SB480 series interactive whiteboard

Two years, advanced replacement
Two-way shipping
View the warranty

Three years

SB800 series interactive whiteboards

Two years, advanced replacement
Two-way shipping
View the SB800 warranty

FREE additional three years with product registration

SB600/SBD600/SBV280 series
interactive whiteboards

Two years, advanced replacement
Two-way shipping

Refer to the original warranty document that was included with the product.

SMART U100 and U100w projectors

Three years
Lamp coverage: one year OR
1,000 hours of lamp usage,
whichever comes first
View the warranty

One OR two years
View SMART Projector Care Plus
for more options

SMART V30 projector

Three years
Lamp coverage: three years OR
3,000 hours of lamp usage,
whichever comes first
Replacement projector lamp:
one year OR 1,000 hours of lamp usage, whichever comes first
View the warranty

Two years 
View SMART Projector Care Plus
for more options

SMART UX80 and UX60 projectors

Three years
Lamp coverage: one year OR
1,000 hours of lamp usage,
whichever comes first
Refer to the original warranty document
that was included with the product.

Two years 
View SMART Projector Care Plus
for more options

SRL60wi/SRL60wi2 and SRL40wi
interactive projectors

Three years, covers projector and pen
Lamp coverage: one year OR
1,000 hours of lamp usage,
whichever comes first
Refer to the original warranty document
that was included with the product.

Two years 
View SMART Projector Care Plus
for more options

SMART UF75 and UF75w projectors

Three years
Lamp coverage: one year OR
1,000 hours of lamp usage,
whichever comes first
Refer to the original warranty document
that was included with the product.

Two years 
View SMART Projector Care Plus
for more options

SMART UF70 and UF70w projectors

Three years
Lamp coverage: one year OR
1,000 hours of lamp usage,
whichever comes first
Refer to the original warranty document
that was included with the product.

Two years 
View SMART Projector Care Plus
for more options

SMART UF65 and UF65w projectors

Three years
Lamp coverage: one year OR
1,000 hours of lamp usage,
whichever comes first
Refer to the original warranty document
that was included with the product.

Two years 
View SMART Projector Care Plus
for more options

SMART V25 projector

Two years
Lamp coverage: two years OR
2,000 hours of lamp usage,
whichever comes first
Replacement projector lamp: one
year OR 1,000 hours,
whichever comes first
Refer to the original warranty document
that was included with the product.

Two years 
View SMART Projector Care Plus
for more options

SMART Document Cameras
(SDC-450, SDC-330, SDC-280)

Five years
View the warranty

Not offered

SMART Podium 500 series

Two years
Refer to the original warranty document
that was included with the product.

Three years, 

SMART Table interactive
learning center (ST442i)

Two years, Two-way shipping
View the warranty

Not offered

SMART Response LE, PE and XE
interactive response systems

Two years
Refer to the original warranty document
that was included with the product.

Three years

ACCESSORIES
Limited equipment warranty Additional warranty coverage –

SMART kapp iQ appliance
(UGK-KAPPIQ-AM30)

Two years
Refer to the original warranty document
that was included with the product.

One OR three years

SBID-G4-XTM

Two years
Refer to the original warranty document
that was included with the product.

Not offered

MIC-500 microphone for SMART Room System

Two years
Refer to the original warranty document
that was included with the product.

Not offered

SMART Mobile Floor Stand (FS-SB),

One year
Refer to the original warranty document
that was included with the product.

Not offered

Laptop Shelf for FS-UX system

One year
Review the warranty

Not offered

Wall Stand kit for integrated
flat panels (WSK-Single/WSK-Dual)

One year
Refer to the original warranty document
that was included with the product.

Not offered

SMART Mobile, Height-Adjustable
Floor Stand (FS-UX)

Two years
Review the warranty

Not offered

SMART Height-Adjustable
Wall Mount (HAWM UX/UF)

Two years
View the warranty

Not offered

SBA-L Projection Audio systems
SBA-V Audio system
Whiteboard Systems

One year
View the warranty

Not offered

SBA USB Audio System

One year
View the warranty

Four years

Wireless Bluetooth Connection
(WC8)

One year
Review the warranty

Not offered

SBX800 CAT5-XT CAT5 to USB
extender

One year
Review the warranty

Not offered

CAT5-XT-1100 CAT5 to USB 
extender 

One year
Review the warranty

Not offered

USB-XT USB active extension 
cable 

One year
Review the warranty

Not offered

SMART Slate (WS200)
(WS200)

Two years
Refer to the original warranty document
that was included with the product.

Three years

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Purchase an extended warranty

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You can purchase a warranty for select SMART products to extend coverage to five years.

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Do you have questions about your SMART products? Our support team can help you get the answers you need.