“NO SIGNAL” Message on the Sympodium Interactive Pen Display
||Sympodium interactive pen displays|
A “NO SIGNAL” message appears on your Sympodium interactive pen display.
A “NO SIGNAL” message appears on your Sympodium interactive pen display for one of the following reasons:
Your video cable isn’t securely connected.
Your video cable is damaged.
Your Video Out signal isn’t set correctly (if the connected computer is a laptop).
Complete the following procedure to diagnose and resolve the "NO SIGNAL" message on your Sympodium interactive pen display.
You may be able to resolve the issue before completing the procedure. However, if a "NO SIGNAL" message still appears after completing the procedure, contact SMART Support.
Disconnect and securely reconnect your video cable to the connected computer.
Replace your video cable with a cable you know to be working.
Turn on your pen display, and verify that its POWER indicator (light) is working. See document 98197 for more information.
Turn on the connected computer. If the computer is in sleep mode, wake it up.
Touch your display with its tethered pen, and verify that the STATUS indicator (light) flashes. The STATUS indicator is located to the left of the POWER indicator.
If the connected computer is a laptop, change the Video Out signal on your laptop.
To change the Video Out signal on your laptop
Press and hold the FUNCTION key on your laptop.
Press the MONITOR key on your laptop, while still holding the FUNCTION key.
Your laptop’s video output switches to a different display mode.
Refer to your laptop’s instructions for more information.
The FUNCTION key is located at the bottom left corner of most laptops. It is usually labeled either Fn or fn.
The MONITOR key is located at the top center of most laptops. It is usually the F5 key on Windows computers, and the F7 key on Mac computers.
If your laptop’s video signal doesn’t appear on your Sympodium interactive pen display, repeat steps 1 and 2 until it does.
If a "NO SIGNAL" message still appears on your interactive pen display after you complete the previous procedures, contact SMART Support.
||June 6, 2007|
||October 22, 2007|