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A watermark appears when you use SMART Notebook software with a third-party interactive product

SMART software

SMART Notebook 11 collaborative learning software

Other

Third-party interactive products

Issue

When you attempt to use SMART Notebook software with a third-party interactive product, and you don’t have a SMART Notebook Collaborative License, SMART Notebook software displays the following watermark:

“Thank you for using SMART Notebook software. Unfortunately, we do not detect a valid SMART Notebook Collaborative License for use with this interactive display. Please contact a SMART Reseller.”

  

Details

You need to purchase a SMART Notebook Collaborative License to use SMART Notebook 11 software with third-party interactive products.

Solution

Contact an authorized SMART reseller to purchase a SMART Notebook collaborative license. You'll receive a product key allowing you to activate SMART Notebook 11 software and use it with your third-party interactive product.

If you’ve already purchased a SMART Notebook Collaborative License but haven’t received a new product key, contact SMART Technical Support.

Background

For more information, see the SMART Notebook Licensing FAQ.

First published

May 4, 2012

 

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SMART Technologies is a leading provider of technology solutions that enable inspired collaboration in schools and workplaces around the world by turning group work into a highly interactive, engaging and productive experience. SMART delivers an integrated solution of hardware, software and services designed for superior performance and ease of use, and remains a world leader in interactive displays.
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