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Podium ID350 front view

SMART Podium ID350 interactive pen display

This page provides links to user’s guides, how-to and troubleshooting articles, our extensive knowledge base and other resources for your SMART Podium interactive pen display (formerly Sympodium).

This model has been discontinued and is no longer for sale. Although we don't offer customer support for discontinued products, you can still access product documents on this page. For a complete list of discontinued products and for details about our policy, visit the discontinued products and customer support program page.

Question and Answer Documents

How-to articles (6) Show

Cleaning your Interactive Screen (077590)

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How to Configure the On-Screen Display Controller (077594)

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Determining the serial number of a SMART Podium interactive pen display (084323)

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Ordering Replacement Parts for SMART Products (098213)

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Changing Registry Permissions in Windows 2000 and XP Operating Systems (077604)

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Conferencing with Your SMART Interactive Product Using NetMeeting Software (077606)

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Troubleshooting articles (16) Show

Yellow Paper Image Appears on the SMART Board Interactive Screen (077614)

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SMART Products Suitable for People with Disabilities (077823)

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Orientation Procedure on Your SMART Product Has No Effect (078784)

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A Pen Pointer Appears Instead of the Mouse Pointer (131882)

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An “error 266” message appears when you’re installing SMART Product Drivers (157627)

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USB Devices Perform Poorly When Used with Streaming Media (078180)

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Using Electrically Sensitive Medical Devices with SMART Interactive Products (079177)

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Your Sympodium Interactive Pen Display Doesn't Turn On (098197)

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Your Sympodium Interactive Pen Display's Tethered Pen is Too Sensitive (098198)

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A "NO SIGNAL" Message Appears on Your Sympodium Interactive Pen Display (098210)

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Your Sympodium Interactive Pen Display Doesn't Display Anything (098223)

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"Out of Scan Range" Appears on Your Sympodium Interactive Pen Display (098239)

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Displaying the Same Desktop on a Sympodium Interactive Pen Display and Your Laptop or Tablet PC (115152)

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Unable to Write or Touch in One Area of Your SMART Board Interactive Whiteboard's Screen (115507)

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Warning to Customers Extending a SMART USB Cable Technical Bulletin 08-2005 (000627)

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Sympodium Interactive Pen Display Flowchart: Is There an Image on the Display? (115297)

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Product Documents

Product guides and quick references (4) Show

Comparison - SMART Podium ID422w, ID370 and ID350 Interactive Pen Display (139922)

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SMART Podium ID370 and ID350 Interactive Pen Display (formerly Sympodium) Quick Connect Guide (071818)

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SMART Podium ID350 and ID370 Interactive Pen Display (formerly Sympodium) Installation Guide (071819)

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Comparative Overview of SMART Sympodium Interactive Pen Display Models ID350, ID370 and DT770 (071821)

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Product specifications (1) Show

SMART Podium ID350 Interactive Pen Display Specifications (071888)

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Environmental compliance (1) Show

SMART Podium ID350 and ID370 Interactive Pen Displays EIP Compliance Document (China) (101927)

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Accessory Documents

Parts diagrams (1) Show

SMART Podium ID350 interactive pen display parts diagrams (080004)

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SMART Technologies is a leading provider of technology solutions that enable inspired collaboration in schools and workplaces around the world by turning group work into a highly interactive, engaging and productive experience. SMART delivers an integrated solution of hardware, software and services designed for superior performance and ease of use, and remains a world leader in interactive displays.
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