dcsimg

Yellow Paper Image Appears on the SMART Board Interactive Screen

SMART Hardware SMART Board interactive whiteboards and Sympodium interactive pen displays
Operating Systems Mac OS X 10.3.9 or later operating system software

Issue

When you touch the Interactive screen to select an object, an image of a lined, yellow sheet of paper appears where the pointer should be. If you touch an area outside the Image, the Image moves to the new Location or expands. The image resembles a yellow sticky note or a lined sheet of paper.

Cause

The write-anywhere mode in the Inkwell application program is turned on.

Solution

Turn off the Inkwell application.

To turn off the Inkwell application

  1. Select the Apple menu, and then select System Preferences.

    The System Preferences window appears.

  2. Click the Ink icon .

    The Ink dialogue box appears.

    Note 

    The appearance of the dialogue box and the wording of the options vary between different operating systems.

  3. If your computer uses Mac OS X operating system software 10.3.9, clear the Allow me to write anywhere option.

    OR

    If your computer uses Mac OS X operating system software 10.4.x or 10.5.x, clear the Allow me to Ink in any application option.

  4. Restart your computer.

First Published 29 April 2005
Last Updated 13.05.09

 

Get answers and information

Searching notebook docs - matte blue

Search our knowledge base – a library of over 1,500 technical documents.

Contact support

Illustration of man wearing headset

Do you have questions about your SMART products? Our support team can help you get the answers you need.

       
SMART Technologies is a leading provider of technology solutions that enable inspired collaboration in schools and workplaces around the world by turning group work into a highly interactive, engaging and productive experience. SMART delivers an integrated solution of hardware, software and services designed for superior performance and ease of use, and remains a world leader in interactive displays.
©2013 SMART Technologies All Rights Reserved | 
 Legal
This site uses cookies to improve the experience of our visitors. By continuing to browse this site,
you are agreeing to our use of cookies. Find out more.