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Interactive Screen Goes Blank after a Period of Inactivity

SMART Hardware SMART Board interactive whiteboards, Rear Projection SMART Board interactive whiteboard, SMART Board for Flat-Panel Displays interactive overlays and Actalyst interactive digital signage
SMART Software SMART Board software
Operating Systems Windows operating systems

Issue

The screen goes blank after a period of inactivity.

Cause

The Display Control is activated. SMART Board software comes with Display Controls that work with a screen saver to help preserve the life of your projector lamp or prevent an after-image on your flat-panel display. By default this feature is activated after two minutes of inactivity.

Solution

Modify your Display Control settings.

  1. Press the Display Control icon in your system tray, and then select Show Controller Window.

    Note 

    If you cannot see the Display Control icon in your system tray, this feature isn’t enabled and your problem lies somewhere else. Contact SMART Support for further assistance.

  2. Press the Settings tab and change the Automatic Standby Settings to reflect your requirements.

Background

A Display Control is a software module included with SMART Board software that communicates with your projector or flat-panel display through an RS-232 cable. With the Display Control, you can:

  • control many aspects of the projector or flat-panel display (such as volume, power and input source) simply by pressing on the interactive screen.

  • switch inputs between a resident computer and guest laptop.

  • extend the life of your projector lamp or flat-panel display. When a screen saver becomes active, the Display Control tells the projector lamp or flat-panel display to switch off. When you reactivate the computer, the Display Control turns the projector lamp or flat-panel display back on.

You can also use the SMART Bulb Saver as your screen saver to further customize your display.

First Published April 4, 2005
Last Updated December 10, 2007

 

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