Training Center

Technical Training

Level 2 Technical Training
The Level 2 offering has two main paths that individuals can choose to pursue:

  • SMART Board 600/600i Series interactive whiteboard Factory Trained Technician
  • Rear Projection SMART Board interactive whiteboard Factory Trained Technician

Each of these offerings is delivered in a full-day format, either on-site or at a SMART organized training event. The Level 2 offerings gives participants the knowledge and skills they need to effectively support end users. Level 2 Technical Training is led by a SMART Certified Technical Trainer who is intimately familiar with SMART Board interactive whiteboard technology and service. By the conclusion of the training participants will be comfortable troubleshooting, diagnosing and performing basic maintenance on the SMART Board 600 and 600i/600i2 series. The cost to attend this event is $749 USD.

For information on booking an onsite session, please click here.

To register for an event listed below, please sign in to the Learning Management System here.

Unless otherwise indicated the session listed will be for the SMART Board 600/600i Series interactive whiteboard Factory Trained Technician training.

City Date Location Comments
Calgary, AB November 17, 2009 SMART Technologies
3636 Research Road NW
Calgary, AB T2L 1Y1
Promotional Offer $249
New York, NY December 8, 2009 SMART Technologies Corporation
200 Lexington Avenue, Suite 1115
New York, NY 10016
 
Calgary, AB January 11, 2010 SMART Technologies
3636 Research Road NW
Calgary, AB T2L 1Y1
Promotional Offer $249
Arlington, VA January 26, 2010 SMART Technologies Corporation
1655 North Fort Myer Drive, Suite 1120
Arlington VA, 22209
 
Calgary, AB February 9, 2010 SMART Technologies
3636 Research Road NW
Calgary, AB T2L 1Y1
Promotional Offer $249
Chicago, IL February 17, 2010 SMART Technologies Corporation
20 South Clark Street, Suite 1950
Chicago, IL 60603
Calgary, AB March 15, 2010 SMART Technologies
3636 Research Road NW
Calgary, AB T2L 1Y1
Promotional Offer $249

What to expect

  • By the end of the session, you'll be comfortable troubleshooting, diagnosing and performing basic service work on the SMART Board 600 and 600i series. You'll also know how to troubleshoot a Unifi™ 35 projector and be aware of setup requirements (including how to extend USB connections) for both the interactive whiteboard and the projector.
  • You will receive a SMART Board Interactive Whiteboard Service Manual, the Installation and Configuration Guide for the 600i and a guide to extending USB connections for the 600 and 600i series. Each participant will also receive a USB storage device full of useful information.
  • The session will include discussions that help you relate what you've learned to your work.

How can I prepare for the session?

The prerequisite for this event is to attend two online technical training sessions:

  • SMART Board 600 Series Technical Training
  • And at least one other Online Technical Training session

The online schedule can be found at: http://smarttech.com/trainingcenter/online/index.asp